Privacy Policy

Effective Date: 06/27/2023

1. Information We Collect

1.1 User Information:

When you sign up for our CRM and appointment manager, we collect the following personal information about you and your business:
- Name
- Email address
- Address
- Phone number
- Business details (e.g., name, location, industry)

1.2 Customer Information:

As part of our CRM and appointment management services, we collect the following personal information about your customers:
- Name
- Email address
- Phone number
- Social media IDs (if provided)
- Services booked with your business

2. Use of Personal Information

2.1 User Information:

We use the user information we collect to provide and improve our CRM and appointment management services, including:
- Managing user accounts
- Communicating with users regarding our services and updates
- Providing customer support
- Personalizing user experience
- Conducting research and analysis to enhance our services

2.2 Customer Information:

We use the customer information we collect to provide the CRM and appointment management services to your business, including:
- Managing customer bookings and appointments
- Sending booking confirmations and reminders
- Facilitating communication between your business and customers
- Analyzing customer preferences and behavior to improve your business's offerings

3. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer required, we will securely delete or anonymize it.

4. Data Sharing and Disclosure

4.1 Service Providers:

We may share personal information with trusted third-party service providers who assist us in operating our business and providing our services. These service providers are obligated to use the information solely for the purposes specified by Bukdin and must maintain the confidentiality and security of the data.

4.2 Legal Compliance:

We may disclose personal information to comply with applicable laws, regulations, legal processes, or enforceable government requests. We may also disclose information to protect against fraud, security threats, or to exercise or defend our legal rights.

5. Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security practices and regularly review and enhance our security measures.

6. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You can exercise these rights by contacting us using the information provided in the "Contact Us" section below.

7. International Data Transfers

If you are located outside of the United States or Europe, please note that your personal information may be transferred to, processed, and stored in these regions. We will take appropriate safeguards to protect your information in accordance with applicable data protection laws.

8. Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

privacy@bukdin.com